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Re: Fake tech support call scam - prefetch virus logmein123.com

Geo — Tue, 24 Nov 2009 15:19:44 -0000

I got the same call on Saturday 21/11/09.It was an overseas number withheld(caller display)Indian on the other end of the phone.He said I had windows error reports and if I went to my computer he would sort them out.I asked if he was working for microsoft?-silence,"please just go to your computer",I asked him where he got my phone number?"from the list",I asked what list?"please go to your computer".I asked him what operating system I was using?"xp or vista".Wrong I don't use either of these,he transferred me to his supervisor,I hung up.The phone rang and it was his supervisor,I asked all the same questions and got the same replies,I wouldn't let anyone into a computer to fix it if I hadn't initiated the call.I told him politely not to call again,(well maybe not politely!)

Re: Fake tech support call scam - prefetch virus logmein123.com

comantra — Tue, 24 Nov 2009 11:17:52 -0000

Hi tracher if you have any doubts regarding our services we will be happy to clear all your doubts if you can directly contact us, please give us your call back number where we can contact you and clear all your doubts. Its not required to track us as we are ready to be tracked 24X7 on 01274 900 110 as we are conducting a genuine business of technical support. If you are not happy with our services we are ready to refund your registration fees if you will get in touch with us. So its not required to go anywhere else as you can directly come to us as we are here to serve our valuable customers.

Re: Fake tech support call scam - prefetch virus logmein123.com

tracher — Tue, 24 Nov 2009 08:02:45 -0000

i have got the total details of this fake peoples i had a word with those bustards, unfortunately they hacked my e-mail address & send me an e-mail,i think they r calling from india, www.comantra.net, & i suppose they are using fraud names also, because they all are having some asian accent, i will get in touch with www.g2s.com & will track them down, be-aware from them.

Re: Fake tech support call scam - prefetch virus logmein123.com

Ed — Tue, 24 Nov 2009 07:39:27 -0000

24 November 2009 - 12:14 I just received this scam call but stopped when asked to run the link to Logmein123. The guy (possibly Indian) at the other end of the line seemed upset that I wouldn't cooperate. What is of concern is that they had my name and phone number. Somebody has failed to observe Data Protection Act requirements. Fortunately as he was speaking to me I was using a second computer to check him out - and found this site.

Re: Fake tech support call scam - prefetch virus logmein123.com

comantra — Tue, 24 Nov 2009 03:21:31 -0000

Hi tracher, I think that you have some misconception regarding our services , If you have any doubts you can get in touch with us on our helpdesk number: 01274 900 110 , we will be more than happy to help you in resolving your query. We believe in customer satisfaction.

Re: Fake tech support call scam - prefetch virus logmein123.com

Suspicious of Hants — Mon, 23 Nov 2009 09:47:38 -0000

Exactly the same thing just happened today here near Winchester, Hants. Spoke to a woman, it sounded like call was from India, but she said no it is from 'Oxford-shire' and 'I am new' and passed me to a supervisor (as described above). Am now sorry that I spend any time talking to them to be honest, should have just googled and discovered the attempted scam straight away. The problem they would have helped with was malicious files downloaded by a computer at our address but to resolve it wanted me to allow them to run a file - didn't get as far as discovering what as I asked for their phone number and address. Most irritating nonsense.

Re: Fake tech support call scam - prefetch virus logmein123.com

lloydy — Mon, 23 Nov 2009 09:10:28 -0000

Ive just had the same thing happen to me this afternoon. Luckily I googled the telephone number and found your very informative page

Re: Fake tech support call scam - prefetch virus logmein123.com

GEW — Mon, 23 Nov 2009 03:54:30 -0000

I have had a call too at the weekend, and when I asked his name he said Adam Wilson (he a very strong asian accent) I nearly laughed out loud! He also gave me his ID number and phone number, which was an 01274 900834. I phoned it back later,-putting 141 in front and a similar sounding man answered. My experience is exactly as discribed by you, only I didnt go as far as typing anything into the computer. I suspected it was a scam of some sort straight away, and just played along with them. This is very dangerous for anyone who is not a technically aware as others. I feel that they not only want to steal your money to buy software, they could be getting you to download a virus of some sort to access your passwords etc, but could steal your credit card details as well.

Re: Fake tech support call scam - prefetch virus logmein123.com

BJ — Mon, 23 Nov 2009 00:02:32 -0000

We fell for this two. We accually went through the whole proccess and our credit card was stollen. I watched what they did and they didn't do anything to fix the computer and now we can't get a hold of them to get our money back or anything so we know they are a scam. But the card was cancled and they wont get any more money from us. We accually had been in contact with our computer company as well and thought it was a follow up visit. Very ticked off but knowing that there are people on the web sharing the info is a very good thing

Re: UAF showing their true fascist colours on Newsnight.

crusader — Sun, 22 Nov 2009 13:43:03 -0000

my son was denied a council property and he and his wife who had maximum points had to sleep in a car she then lost the baby.
the council house they were supposed to be given was given to a immigrant family .who had just come into the country
so don't try classing people as racist because they tell the truth

Re: Fake tech support call scam - prefetch virus logmein123.com

Keith — Sat, 21 Nov 2009 13:16:12 -0000

I had the same kind of call. I actually got as far as letting the guys access my computer remotely because it so happens I had been in contact with my genuine ISP about slowness problems, so I thought it was a follow up to that.
But then it became obvious it was a scam when it came to them wanting credit card details over the phone etc. So I hung up then.
My Q is: Has anyone found any problems AFTER one of these scam calls? Like ID theft or money taken out of accounts?

Re: Fake tech support call scam - prefetch virus logmein123.com

tracher — Sat, 21 Nov 2009 10:40:37 -0000

Strong asian accent, difficult to understand. They rang me twice from comantra.net & charged me
275£, i found that they are a scam & their provider www.g2s.com took my money they a doing computer scam with www.g2s.com, i have filled my charge back form, be-aware of this fraud peoples, kevin a basterd!

Re: Fake tech support call scam - prefetch virus logmein123.com

linda — Sat, 21 Nov 2009 09:56:15 -0000

i got this kind of calls very often but i have never noticed about it, last night i researched about this companies & i got the company called comantra is based in india to some saltlake

Re: Fake tech support call scam - prefetch virus logmein123.com

linda — Sat, 21 Nov 2009 09:51:54 -0000

i got a service from techisonline last night after that my computer is working fine, is it a legitimate company?

Re: Fake tech support call scam - prefetch virus logmein123.com

josh — Sat, 21 Nov 2009 09:47:26 -0000

This is josh i had a call from comantra.net they told me to pay 120£ for some prefetch they are scam & they don't provide their phone no. they gave the phone no.of some other company

Re: Fake tech support call scam - prefetch virus logmein123.com

jonston — Fri, 20 Nov 2009 23:54:58 -0000

We got a thrid call in the past two weeks in Washington USA the state not DC. >:(

Re: Fake tech support call scam - prefetch virus logmein123.com

revblue — Fri, 20 Nov 2009 13:21:21 -0000

We've been plagued with these for the last week or so. I teacher ICT up to A Level so checked the PC and did an in depth virus/malware scan and there is nothing wrog. I am fairly sure that they are using the phonebook as my wife's name is different from my and the PC is in my name and they always call me by my wife's surname. Also the day we got the first call my wife's parents got a call and they live in the same telephone district.

I am trying to report them as we are on the telephone preference service but the Bradford number diverts to Calcutta.

My advice is run a system restore just in case as they always seem to phone as we boot up the PC.

Re: Fake tech support call scam - prefetch virus logmein123.com

mrwatson2 — Fri, 20 Nov 2009 00:29:40 -0000

They called me today too. They had me check the System event view and count up how manny errors and warnings. i told them.. "OMG, Dont not worry sir. We CAN HELP YOU." go to this website www.supportonclick.com. Then have the technician connect to your computer. He tried to get me to pay at leat $100 US but wanted me to pay $230 for platinum package. I told him I did not have a credit card and my parents were away. But insited that i pay now and must make a decision. I told him i could not and he got frustrated and said didnt my superviser tell you that you had to pay. I said he told me that I have to pay after the software was on my computer. He continued to push so I told him I was not interested and hung up. he called twice and left a message.

Message: (in an indian acccent) intimidating voice
"What you think.. What you think we are joking with you. This is the last time I will give u a call, I will call you back in 5 mins. If you dont pick up the phone its your wish. Its your wish if you dont pay the service charge after taking the service its your wish. Because i need to pay the technicians. Untill I pay the technicians we will not do the work anymore. Instead of helping you out those things will corrupt your computer. You will have to face the consequences. A new computer is $1000-$1200.............. Be ready for that.............. Are u ready for that.............. You have to pay the consequences whithin ????? (i think he saifd words)."

I am sending an email to FOX 25 about this for them to do an investigation. I will be taking screen shot of my computer and handing them the messages from my phone if they agree to persue. Hopefully they do so no one falls for these people and give them money.

Re: Fake tech support call scam - prefetch virus logmein123.com

Heather — Thu, 19 Nov 2009 16:03:52 -0000

Plus he uses the term "reincarnate'" which--while technically appropriate--is not a usual vocab word we would use to describe a computer getting fixed!

Re: Winehouse, Docherty, some mice and Youtube = winemouse

Matt — Thu, 19 Nov 2009 04:02:33 -0000

It's been taken down :(

Re: Fake tech support call scam - prefetch virus logmein123.com

Ant Daniel — Wed, 18 Nov 2009 11:21:51 -0000

Have had two similar calls now, as an IT professional I knew instantly that it's some sort of social engineering scam. But we need to get the word out.

Re: Fake tech support call scam - prefetch virus logmein123.com

Peter Kerrison — Wed, 18 Nov 2009 08:23:03 -0000

"Jack Dawson" from Tech-On Support has just spent 90 minutes on the 'phone, finally "inviting" me to renew the support on Windows XP for about £110 for 2 years. As I 'had to go out' & so hadn't time to give my PayPal details, he's going to phone me again tomorrow. He's very good, very plausable - had me pressing buttons all over! Is my computer now at risk?

Re: Fake tech support call scam - prefetch virus logmein123.com

Lee Atkinson — Wed, 18 Nov 2009 06:45:51 -0000

Just happened to me. Unfortunately (for them) I'm an IT professional, so I went a long with them to see what the scam entails. They claim all the files in the prefecth folder are malware. (In fact, they are files created by Windows to help speed up the launch of applications. It is possible that if there are lots of files in the folder, deleting them can speed up Windows, but under normal circumstances you should leave Windows to manage the folder).

Just before they were to pass me onto the 'Microsoft certified professional' I then laid into them for at least five minutes saying that it is despicable, considering that most people who have computers don't understand them and they would be scared of the scammers lies.

Incidentally, I think they called themselves 'Tech support', they said they are the Windows service provider, that Microsoft doesn't provide tech support, but get this company to do it (in fact they sais thet Microsoft is 'just a brand'!

It really makes me angry when they can easily con people with less IT knowledge.

Re: Fake tech support call scam - prefetch virus logmein123.com

Lee Atkinson — Wed, 18 Nov 2009 06:44:47 -0000

Re: Fake tech support call scam - prefetch virus logmein123.com

Neil Bailey — Tue, 17 Nov 2009 11:09:00 -0000

Yes Support On Click are still at it, I've just had a call with the usual accent. Unfortunately I fell for it back in April 09 for around £200. (Today I just put the phone down on the table and hopefully let him run up a bill). I did dispute the matter with Barclaycard and said that although I readily parted with my details I since discovered that I had been scammed. To their credit Barclaycard refunded the money to my account and said they would raise the matter with Support on click's bank. They reserved the right to re-charge my account but 6 months later it hasn't happened so I'm hoping they're sympathetic. Others who have paid out like me should perhaps try disputing it with their credit card providers, though I don't hold out much hope for those going through Paypal. Good luck!